Salem Times Register

Salem VA hosts town hall to honor Veterans, give updates


Shawn Nowlin

Photo by Shawn Nowlin
Salem VA Medical Center Director Rebecca Stackhouse speaking about Veterans as Nurse Executive Pam McAnally and Deputy Chief of Staff Herimone Chappell look on.

The Salem VA Medical Center (VAMC) holds a Veterans Town Hall event every three months to keep its vets up-to-date on center policies.

During the most recent town hall on February 21, VAMC Director Rebecca Stackhouse introduced the medical center’s new Chief of Staff, Dr. Frank Cannizzo, and discussed the implementation of Immediate Scheduling, which will decrease wait times for Veterans to get specialty care appointments.

“We know that it can be frustrating for Veterans in that we sometimes have a lot of phone tag that goes on,” Stackhouse said. “As of the end of December, which is the last set of full data that I have, 96 percent of our appointments were being scheduled within 30 days. Our average wait time for primary care visits is three days, specialty care is just under ten and mental health is just under three.”

Other people who spoke at the…


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