The Salem VA Medical Center (VAMC) holds a Veterans Town Hall event every three months to keep its vets up-to-date on center policies.
During the most recent town hall on February 21, VAMC Director Rebecca Stackhouse introduced the medical center’s new Chief of Staff, Dr. Frank Cannizzo, and discussed the implementation of Immediate Scheduling, which will decrease wait times for Veterans to get specialty care appointments.
“We know that it can be frustrating for Veterans in that we sometimes have a lot of phone tag that goes on,” Stackhouse said. “As of the end of December, which is the last set of full data that I have, 96 percent of our appointments were being scheduled within 30 days. Our average wait time for primary care visits is three days, specialty care is just under ten and mental health is just under three.”
Other people who spoke at the…
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